Contractor Development Courses

Training Price List

E-Learning Partnership		Discounts on e-Learning media
Contractor Support System can now provide media based learning solutions for growing companies seeking cost-effective, convenient and results-oriented training programs. We have partnered with Business Training Library to offer hosted employee training solutions.  Learn More

Audio-Learning CD's		Discounts on Audio Training
Contractor Support System has formed an alliance with Customer Service Training Institute. We can now provide cost-effective, audio based learning solutions for service technicians and customer service managers. These employee training solutions are discounted to all CSS subscribers. Learn More

Commercial Service Agreement Sales

The Contractor Support University has prepared this overview of the fundamentals of selling for HVAC/R commercial contractors. This program is geared towards the nonresidential contractor salesperson. The purpose of this program is to help:

• New salespeople to develop selling skills

• Experienced salespeople to sharpen their skills

• Your company target and maximize its selling effort

The Importance of Sales Training and Skill Development

Sales training and skill level development are the critical factors that influence productivity and improve efficiency of any sales force.  Without knowledgeable and up-to-date salespeople, organizations that deal with building owners and operators cannot compete in today’s complex marketing environment.  This sales training program is designed to be flexible enough to meet your individual needs while providing the greatest return on your time investment. Learn More

Class Schedule

Effective Dispatch Management

Effective Dispatch Management training will provide you, the Dispatcher, with the background knowledge necessary in order to carry out your job at the highest professional level. We will demonstrate the required skills to execute your weekly scheduling and day-to-day dispatching functions. You will learn the responsibility your position holds within your organization and... Learn More

Class Schedule

Estimating, Proposal Preparation & Presentation

We will teach you how to take the burden out of maintenance estimating, using simple methods with profitability in mind. We will also show you how to build a maintenance task schedule and a manpower planning matrix. In addition, we will discuss “Performing Safe Surveys” for the benefit of sales reps unfamiliar with the risks associated with... Learn More

Class Schedule

Sales & Activity Management

The Sales & Activity Management training program is designed to help you recruit, train, deploy and lead effective sales teams while growing revenue and profit. The course introduces best practices from inside and outside our industry, for both commercial and residential sales management. Learn More

Class Schedule