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Contractor
Development Courses |
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Training Price List
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E-Learning Partnership
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Discounts
on e-Learning media |
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Contractor Support System can now provide media based learning solutions for growing companies seeking cost-effective, convenient and results-oriented training programs. We have partnered with Business Training Library to offer
hosted employee training solutions.
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Audio-Learning
CD's |
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Discounts
on Audio Training |
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Contractor Support System
has formed an alliance with Customer
Service Training Institute. We can now provide
cost-effective, audio based learning solutions for
service technicians and customer service
managers. These employee training
solutions are discounted to all CSS
subscribers.
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Advanced Commercial Sales Bootcamp |
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Advanced Service Sales will teach you how to negotiate residential and commercial retrofit projects by identifying key markets,
developing prospecting and referral strategies and
utilizing a thorough sales process. You will learn about
the newest tools for tracking your progress. Gain
knowledge and learn the skills necessary for... Learn More
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Class Schedule
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Commercial Project Sales |
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Increase your commercial project sales by
identifying key markets, developing prospecting strategies,
and utilizing a thorough sales process. This Commercial Project Sales course will teach you how
to track your progress for new business
development. We will introduce you to strategies that
encourage long-term relationships combined with... Learn More |
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Class Schedule
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Commercial Service
Agreement Sales |
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Learn
how to grow your commercial service department by
identifying key markets, developing prospecting strategies,
and utilizing a thorough sales process. This Commercial Service Agreement Sales course will teach you how
to track your progress, in detail, for new business
development. We will introduce you to strategies that
encourage...
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Class Schedule
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Effective Dispatch Management |
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Effective Dispatch Management training will provide you, the Dispatcher, with the background knowledge necessary in order to carry out your job at the highest professional level. We will demonstrate
the required skills to
execute your weekly scheduling and day-to-day dispatching functions. You will learn the responsibility your position holds within your organization and...
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Class Schedule
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Effective Project Management |
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Learn a simple but basic primer on creating all of the
systems and procedures to become an Effective Project Manager. This program does not focus on tools. Instead it discusses the points which are imperative to Effective Project Management. You should never under-estimate Project Management. Always be on
the look out for excellence. Learn More
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Class Schedule
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Estimating, Proposal Preparation & Presentation |
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We will teach you how to take the burden out of maintenance estimating, using simple
methods with profitability in mind. We will also show you
how to
build a maintenance task schedule and a manpower
planning matrix.
In
addition,
we will discuss “Performing Safe Surveys” for the benefit of sales reps
unfamiliar with the risks associated with...
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Class Schedule
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Introduction
to HVAC -
Sales
Bootcamp |
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The
Contractor
Support
University
has prepared this
overview of the
fundamentals of selling
for HVAC/R commercial
contractors.
This program is
geared towards the
nonresidential
contractor salesperson.
The purpose of
this program is to help:
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New
salespeople to
develop selling
skills
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Experienced
salespeople to
sharpen their skills
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Your
company target and
maximize its selling
effort
The
Importance of Sales
Training and Skill
Development
Sales
training and skill level
development are the
critical factors that
influence productivity
and improve efficiency
of any sales force.
Without
knowledgeable and
up-to-date salespeople,
organizations that deal
with building owners and
operators cannot compete
in today’s complex
marketing environment.
This sales
training program is
designed to be flexible
enough to meet your
individual needs while
providing the greatest
return on your time
investment.
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Class Schedule
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Leadership
& Change Management |
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Contractor
Support University
is proud to
present the
Leadership Retreat
as an important
and vital part of
its executive
education series.
The Leadership
Retreat was
developed
specifically for
existing and
"up-and-coming"
company
presidents,
department heads,
and influential
managers in HVAC/R
contracting
businesses...Learn More
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This
class is
by request
only.
Please
call (800)
224-1957
to
schedule
an event.
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Principle Centered Customer Service |
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Principle Centered Customer Service begins with an attitude of
serving and ends with life-long loyal customer
relationships. In this intense two-day class we will help you identify the attitude, skills and
strategy education you need to attract great customers,
serve them well and keep them happy. The training is a
blend of discussions, role-playing, planning and... Learn More |
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Class Schedule
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Sales & Activity
Management |
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The
Sales & Activity Management training program is designed
to help you recruit, train, deploy and lead effective
sales teams while growing revenue and profit. The course
introduces best practices from inside and outside our
industry, for both commercial and residential sales
management. Learn More |
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Class Schedule
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Strategic Business Planning |
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The Strategic Business Planning course demonstrates sales management, marketing and operational planning methods and systems
for building a strong service
business. This two-day session helps to position your
company for profitability by looking at the
organizational structure and operational models for
service and beyond. Learn More
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Class Schedule
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Providing Leadership
Management for the HVAC Industry |
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