Contractor Support System

HRAI - Heating, Refrigeration Air Conditioning Institute - Canada

Service Roundtable

"Providing Leadership Management for the HVAC Industry"

Home Page About OVI Create Contractor Profile Contact Us Industry News Publications Register to use Online Tools

Login

Login to Online Tools

Username & Password Required

Contractor Support

About

FAQ's
Features
Industry Software
Service Estimating Software
Business Documents
Document Library
Training
Calendar of Events
Classroom Training
Host a Training Event
Schedule
Events - 2011
ACCA Expo - San Antonio
MSCA Conf - Colorado Sprgs
Comfortech - Indianapolis
 

Customer Testimonials

 

Contractor Development Series

Commercial Service Agreement Sales

Unlock the Potential to Earn Greater Profits

Register for this class today!

 

Learn how to grow your commercial service department by identifying key markets, developing prospecting strategies, and utilizing a thorough sales process. This Commercial Service Agreement Sales course will teach you how to track your progress, in detail, for new business development. We will introduce you to the term "Business Acumen" and strategies that encourage long-term relationships combined with “competition-reducing” approaches for success in commercial service agreement sales.

 

Business Acumen — What Is It? 

Business acumen is an understanding of what it takes for a company to make money. It involves financial literacy, which is an ability to interpret the numbers on financial statements, as well as an understanding of the business strategies that impact these numbers. Higher level of involvement, ability to think strategically and the capability to position your company’s products and services within your customers’ business context are just a few of the positive outcomes of business acumen.

Source: Ray Green - Paradigm Learning

Winning More Sales with Business Acumen

Volume I of III

 

Learn the Traits of a High Achiever Salesperson.

  • Understand what core and skill specific competencies constitute a high achiever

  • Understand the importance of knowledge of your markets, products/services, competitors and the sales skills to successfully position yourself with your customers.

  • Understand how to self assess your sales skills to identify areas for skill development.

Honesty and integrity are "core competencies" - behaviors required across all job function types.

Consultive selling is a "skill specific competency" - behavior that is required to be successful in the sales job function.

 

This program demonstrates a step-by-step system that gives contractors the tools and support documents they need to grow commercial service business.

Topics covered:

  • Introduction to Conceptual Selling

  • Service Agreement Marketing Approach

  • Service Agreement Sales Process Overview

  • Planning & Prospecting Strategies

  • Setting Appointments & First Structured Meetings

  • Qualifying, Surveying, Estimating & Operating Cost Analysis

  • Confirming Information & Financials

  • Proposal Generating and Presenting

  • Closing, Gaining Agreement & Performance Review

  • Delivery & Activity Management (Implementation)

Download a PDF registration form that you can print and fax.

or 

Register online

To view the training schedule and enroll in this class, click the button below

Schedule

 

 

Instructor information:

Mark Roberts

Mark Roberts 

 

Mark Roberts has thirty years of experience in the HVAC industry as a sales person, manager, trainer, consultant, and entrepreneur and a strong background in commercial business management and sales. Mark’s primary focus has been to provide contractor owners and managers with the training, tools and resources to grow commercial service. He has also worked with several contractors to develop and standardize the sales process and introduce better tools for selling preventive maintenance agreements.

 

Mark was also a top performer for a LINC ® Service mechanical contractor, performing sales and management duties. Besides owning his own commercial contracting business, he has taught Commercial Service Agreement Sales, Strategic Sales Management, Leadership Management, Service Estimating, Effective Dispatch Management and Project Management classes for contractors in the United States and Canada.

 

Providing Leadership Management for the HVAC Industry

 

HRAI - Heating, Refrigeration, Air Conditioning Institute - Canada

Copyright © All Rights Reserved  -  Options VI, Inc. - Seven Mile, OH 45062

Privacy Statement

Service Roundtable